![]() Run regedit and navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\Preferences Under here you have the options to put a copy of the sent email in the shared mailbox sent items The Solution for Exchange usersīe aware that you need to run this under the users profile, not as administrator. Navigate to the Shared mailbox in Office 365Ĭlick on the Edit option under Sent items. The same time, two copies of the sent item will be saved in the shared Note that if you enable this feature and enable theĭelegateSentItemsStyle registry value with a cached Outlook profile at ![]() ![]() Outlook can be configured for online or cached Exchange mode. Because this new feature is handled by the Exchange server, Update 9 for Exchange Server 2013 introduced a new feature which allowsĪdministrators to configure the Sent Item folder to which a message isĬopied. *Microsoft Exchange Server 2013 Cumulative Update 9 or later or Microsoft Office 365 Exchange Online: We want a solution so when an email is sent from a shared mailbox, the sent email goes into the shared mailbox sent folder, rather than the user’s sent folder.įor Office 365 there is a simple solution, but for Exchange* you might need a registry change which can be used for Office 2010, 20. I have spent some time on trying to get shared mailboxes to work correctly.
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